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IGO is a value added service provider. We not
only take charge of your chargeback department on but we also provide your
company management with pertinent information on the reasons for the
chargebacks and possible ways to avoid these. Our value added services included
in our service agreement to you include a pro-active approach on:
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Review of the aging of your Accounts
Receivables at the factor and identifying any unusual past due items.
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Resolving disputes before they become
chargebacks.
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Reviewing unclaimed credits at the factor.
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Monthly report on compliance violations that
resulted in chargebacks.
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Client can run multiple custom reports for
Management Information and notify IGO of any additional information on line.
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Recommendations on chargeback avoidance.
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Outsourced Value
Outsourcing offers the inherent benefits of streamlining costs, promoting
efficiency and maintaining quality. Some key benefits include:
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Higher Work Quality
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By outsourcing your work to IGO you are
assured your work is always done by highly trained professionals Our staff
consists mostly of CPAs who are experienced professionals with accounting
degrees and trained to work with the Accounts Payable departments of retailers
both large and small.
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Scalability
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Your in-house staff is limited to handling
the defined workload. Fluctuations with more deductions would result in backlog
thus creating a chain reaction that becomes detrimental to your business.
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Guaranteed workflow
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We guarantee a quick turn-around time. Our
large pool of qualified professionals assures you will never to have to worry
about your staff going on vacation, being sick, or quitting and leaving. Your
chargebacks will be dealt with timely, regularly and in a normal manner without
disruptions.
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Variable Costs vs. Fixed Costs |
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Employing full time in-house personnel involves fixed costs that
include: salaries, federal and state taxes, medical benefits, vacations, sick
leave, workers compensation insurance and floor space/real estate costs.
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