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Network Infrastructure

Reliability

Servers are maintained on a 24/7/365 basis.

"Triple Data Backup" ensures that information is kept safe and secure.

Network Access

Servers are connected to a global Tier-1 network, with a high capacity backbone (OC3, OC12, and OC48).

Multiple redundancies and peering ensure reliable and speedy data delivery.

 
 
 
 
   

 

Features

Web Application

Access Records Online 24/7

Your records are available on the Internet 24/7 for viewing, editing and printing reports. Information is real time and you are always upto date with the IGO workflow.

Comprehensive Information Source

Chargebacks, scanned Pos, scanned documentation from factor, deduction/claim forms from customer, bills of lading and other documents are attached to each deduction and is therefore all in one place.

Import all open chargebacks

IGO will import all your open data so that it is in one place and avoiding the need to refer to different systems.

Import Credit Memos
 

IGO will setup the electronic conversion of Credit Memos for clients who issue Credit Memos to the IGO system for matching to Chargebacks.

Comprehensive Reporting

Locate records quickly and easily via our interactive search engine

Direct Download of Chargebacks from Factor

Our system has been designed to import the chargeback data electronically from factors. This provides the efficiency of not having to reconcile at the month end to your factor statement, thus ensuring completeness.

Multiple Access Levels

Allow different users different access levels within your administrative setup

Restrict access via administrative control

Advanced Search Engine
 

IGO's advanced search engine provides quick retrieval to all the information as required.

 
 
 
 
 
 
           
       
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